This Hotel Chain Has Been Named The Worst In The UK’s For 11th Year Running

We can’t stand it when you pay for a weekend away somewhere that you’re looking forward to and when you get to your hotel room and there are questionable stains on the sheets, a bathroom that looks like it’s never seen a sponge and wallpaper peeling back from the walls.

You may think that this has never happened to you, well, in that case, you can’t have stayed in one of Britain’s worst hotel chain Brittania hotels which have once again been voted the worst for the 11th consecutive year. Which? surveyed more than 5,000 respondents to come up with the best and worst hotel chains.

The brand, which has more than 60 properties across the country, came bottom of the pack in 16th place in Which?’s annual survey of more tha 5,000 respondents.

Credit: *JThomas / The Grand Hotel /* CC BY-SA 2.0

The Yorkshire Coast is home to a fine example of one of these. The Grand Hotel in Scarborough from the outside looks like a beautiful stay. The stunning building is quite the focal point of the seaside town, but for whatever reason, it’s been neglected over the years.

Britannia has 61 hotels in Britain, that includes Scarborough’s The Grand and also Britannia Hotel in Leeds. And in this year’s Which? survey asking participants to rate the best and worst 35 hotel chains across the UK for things like cleanliness, bed comfort, food, customer service and value for money.

Rory Boland, Editor of Which? Travel said: “With prices at many hotels rising further this year, finding good value, budget accommodation is increasingly difficult.

“For those looking for a reasonably priced stay, there are big differences between the best and worst chains, with the likes of Premier Inn and Wetherspoons distinguishing themselves from the pack.

“When you’re booking your next trip, make sure to take time to research your options carefully, and read reviews from a range of sources to see what other guests thought of their stay.”